Support

FTP: ftp.qcocentral.com

POP: pop.qcocentral.com

IMAP: imap.qcocentral.com

SMTP: smtp.qcocentral.com

MYSQL: mysql.qcocentral.com

Primary DNS: ns1.qcocentral.com

Secondary DNS: ns1.qcocentral.com

To access the files on your website you will need to connect via FTP. Using this you will be able to upload and download your files. We recommend using one of the following programs to connect to our system as they are free, reliable and well supported.

• FileZilla
• Smart Ftp
• Go Ftp

The details you will need to know to be able to connect to the ftp server are the username, password and host. The server will be ftp.yourdomainname for example "ftp.qcocentral.com". Your username and password will be the same as what you use to login to your control panel

QcOCentral Supports both IMAP and POP for email. If you are indecisive as to which protocol you would like to use here are some pro's and con's.

IMAP: Mail is stored on the server instead of your localhard drive unless configured. This means that mail can be backed up at QcOCentrals end, preventing mail loss. Because the mail is stored on the mail servers, this also allows you to login from multiple locations with ease and view your email. IMAP is the recommended method when you plan on using webmail because this allows you to view messages stored on the server.

POP: Mail is downloaded from the server to your mail client and then removed from the server. You will need to be carefull using this method as your mail will not be backed up at QcOCentral.

You will need to use the following details to configure your mail client.

IMAP Server: imap.qcocentral.com
POP Server: pop.qcocentral.com
Outgoing SMTP Server: smtp.qcocentral.com

If you wish to use our outgoing mail server you will need to authenticate with the same details that you use to check your email. Most email clients will allow you to configure this when you are setting up your account.

QcOCentral supports MySQL access, you will however need to have a database created for you. You can do this by contacting support. Once your MySQL database has been setup you will be able to access it from any of our servers. For security purposes you will not be able to access the MySQL server from external. If you need to access your database you can do so via phpMyAdmin

MySQL Server: mysql.qcocentral.com

If you would like a restricted area on your site you will need to create a ".htaccess" file. This file allows you to specify some options as to who and where they are allowed to access. Below is a breif tutorial on how to do this.

Step 1.

You will need to create a file called .htaccess inside the folder that you would like to password protect. Inside this file you will need to put the following text, changing the exmapledomain.com to your real domain name. .htaccess"

	AuthType Basic
	AuthName "Password Required"
	AuthUserFile /webhome/exampledomain.com/htpasswd
	Require valid-user
	

Step 2.

A password file is now required. You can have multipule lines inside this file with different usernames and passwords. Click on the Generate .htpassword linke bellow and put in the username and password you would like to generate a line for.
Generate .htpasswd
Copy the response that you get back and paste this into a file called htpasswd inside your home directory.